Collect retail insights from your stores and see how customers experience your brand, staff and services through the eyes of the consumer.
Join leading brands who use Chirp for mystery shopping
Design a task for your ideal customer journey
Our survey builder lets you create questions that match the customer journey you’d like a mystery shopper give feedback on.
Define the mystery shopper profile
Instantly recruit mystery shoppers for your project that match your target market demographics and interests.
Our mystery shoppers visit your stores
We send push notifications to consumers in our panel who are nearby and can respond instantly.
Monitor your customer experience levels
View the mystery shopper responses with our real-time retail analytics dashboards.
Try Mystery Shopping
Mystery shopping from $20 per visit