Mystery Shopping

Mystery Shopping

Collect retail insights from your stores and see how customers experience your brand, staff and services through the eyes of the consumer.

Chirp consumer survey platform
Join leading brands who use Chirp for mystery shopping

Design a task for your ideal customer journey

Our survey builder lets you create questions that match the customer journey you’d like a mystery shopper give feedback on.

Survey Builder

Define the mystery shopper profile

Instantly recruit mystery shoppers for your project that match your target market demographics and interests.


Our mystery shoppers visit your stores

We send push notifications to consumers in our panel who are nearby and can respond instantly.

Mobile survey app
Survey responses

Monitor your customer experience levels

View the mystery shopper responses with our real-time retail analytics dashboards.

Try Mystery Shopping

Mystery shopping from $20 per visit

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