Mystery Shopping
Mystery Shopping
Collect retail insights from your stores and see how customers experience your brand, staff and services through the eyes of the consumer.
![Chirp consumer survey platform Chirp consumer survey platform](https://getchirp.co/wp-content/uploads/2021/09/chirp-consumer-survey-platform-1.jpeg)
Create
Design a task for your ideal customer journey
Our survey builder lets you create questions that match the customer journey you’d like a mystery shopper give feedback on.
![Survey Builder](https://getchirp.co/wp-content/uploads/2021/08/suvey-forms-builder.png)
![Demographics](https://getchirp.co/wp-content/uploads/2021/08/demographic-picker.png)
Define
Define the mystery shopper profile
Instantly recruit mystery shoppers for your project that match your target market demographics and interests.
- Standard Demographic profiling
- advanced Interest & Lifestyle filters
Collect
Our mystery shoppers visit your stores
We send push notifications to consumers in our panel who are nearby and can respond instantly.
![Mobile survey app](https://getchirp.co/wp-content/uploads/2021/09/mobile-survey-app.png)
![Survey responses](https://getchirp.co/wp-content/uploads/2021/08/survey-responses.png)
Analyse
Monitor your customer experience levels
View the mystery shopper responses with our real-time retail analytics dashboards.